RETURN POLICY

Return & Exchange Policy

At Si’Luxxe Beauty, we take pride in offering high-quality products and want you to shop with confidence.

Returns & Exchanges

We accept returns and exchanges within 05 days of the delivery date.

To be eligible, items must:

Be unused and in their original condition.

Be in their original packaging.

Include all original accessories (if applicable).

Once your return is received and inspected, we will notify you if your return or exchange has been approved.

Final Sale Items

For hygiene and safety reasons, the following items are FINAL SALE and cannot be returned or exchanged:

All lash trays

All disposable products, including but not limited to:

Disposable mascara wands

Micro brushes

Lip applicators

Glue rings

Under-eye pads

Tape

Any other single-use disposable items

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Please include your order number and clear photos of the item and packaging so we can assist you.

Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part or the item arrived damaged.

Si’Luxxe Beauty is not responsible for packages that are lost, stolen, delayed, or returned by the shipping carrier due to an incorrect address provided by the customer or failed delivery attempts. Please ensure your shipping information is accurate before placing your order.

Non-Returnable Items

The following items are not eligible for return or exchange:

Lash trays

Disposable products

Gift cards

Clearance or sale items marked as Final Sale

Contact Us

If you have any questions about your order or our return policy, please contact us before sending any items back. We’re always happy to help.